Hannah

Above And Beyond Pet Care

Portsmouth
15 times favorited
25 recurring guests
Last booked 3 days ago
Last contacted 3 days ago
Lives with 2 cats
Usually responds within one day
3d ago
Last activity
<5h
Response time
One home visit a day
One home visit a day
Min. 30-minute visits in your home
15 GBP
/day
All services and rates

About Hannah


ABOUT ME

🐣CURRENTLY ACCEPTING BOOKINGS FOR EASTER 🐣
Hello!
I am Hannah and my hobby includes being a pet sitter! I am passionate about animals and giving owners the flexibility to have pets and balance work/family life! I am flexible and happy to accommodate whatever needs your pet has! I am very fond of cats, they are my favourite pet customers :-) I have a current enhanced DBS/CRB certificate.

I am based in the PO1 area and happy to cover all areas in Portsmouth.

MY EXPERIENCE

I love all animals and have experience with caring for cats, tropical fish, guinea pigs and tortoises. I have two young cats of my own, neon tetras and tortoises. I have always lived with at least one cat amongst other animals. My main customers have been for cat sitting services, which I thoroughly enjoy.

SERVICES

I currently offer home visits - I will visit your pet in your home and feed them, change any litter trays, change water bowls and play & interact with your pet. I can send you as many or as little updates and pictures as you require. I am also happy to put refuse bins,recycling etc out while pet owners are away and water any plants which can be discussed at the meet and greet. 

Please do contact me if you have any questions, thanks for visiting my Pawshake profile 😊

Hannah's services

At your home

One home visit a day
One home visit a day
Book a pet sitter to stop by your home to feed and play with your pet
15 GBP
/day
Two home visits a day
Two home visits a day
Two drop-in visits for your pet
28 GBP
/day

Cancellation policy: Flexible

Full refund if canceled before 12:00 p.m. one day before the booking, 50% refund afterward.

No refund is payable if the booking is canceled on or after the start date.

Note: All times are based on the sitter’s time zone

Reviews

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Communication
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Conscientious
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Profile accuracy
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Treatment of animals
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Value
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Home Visits
Ciar, 2023-09-25

We reached out to Hannah to look after our 3 cats off the back of all of the 5 star reviews on her profile and having had a pleasant experience using Pawshake a few years ago, but we were left incredibly disappointed!

We were grateful to Hannah for sorting our bins for collection as well as taking in some of the parcels that were delivered, but we now know that she only spent an average of 5 minutes in our home each visit. That 5 minutes would have been spent feeding our boys and, on some occasions, cleaning out their litter tray or sorting bins/parcels, not actually engaging with our cats. We've essentially paid £96 for 8 visits that accumulated to ~40 minutes of work which is, quite frankly, disgusting. We feel incredibly guilty having left our boys practically abandoned for 4 days, and would strongly recommend that any possible return or future clients understand exactly how much time will be spent with their pets, not only because the hourly rate from our experience works out to be £144 per hour but more importantly because the pets are the ones left suffering.

RESPONSE FROM SITTER: Thank you for taking the time to share your feedback. I am very sorry to hear that you feel this way, as you kindly pointed out I have a long standing 5* reputation and your pets wellbeing is of upmost importance to me.

A meet and greet takes place with all new pawshake customers where the pets needs and requirements are discussed thoroughly. As you can appreciate not all pets are of the same temperament, some will interact and play, some need medication, some are indoor or outdoor etc. Therefore I am reliant on the owner communicating their requirements at the meet and greet and I am more than happy to attend to all requirements and needs of the pet.

I appreciate you taking the time to share your feedback and would like to reassure all users of my services present and future that the service I provide is professional, friendly and competitively priced within the local area.

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Home Visits
Olly, 2023-08-18

Hannah is great to work with, communication is straightforward and everything looked after with a minimum of fuss! Would book again.

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Availability

Hannah's Pets

Toulouse
Cat
Mushu
Cat

Skills

Specific Skills

I speak English
+10 years of experience
Can take care of exotic animals

Over 10 years experience with looking after cats. Experieneced with caring for tropical fish and tortoises.

Stats

Phone interviewed
Verified
Facebook
Verified
SMS
Verified
Email
Verified
Hannah

Hannah

Above And Beyond Pet Care

Portsmouth
One home visit a day
One home visit a day
Min. 30-minute visits in your home
15 GBP
/day
All services and rates
Contact Hannah

Cancellation policy: Flexible

Full refund if canceled before 12:00 p.m. one day before the booking, 50% refund afterward.

No refund is payable if the booking is canceled on or after the start date.

Note: All times are based on the sitter’s time zone

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Contact Hannah