Full refund if canceled before 12:00 p.m. 7 days before the booking, 50% refund afterward.
No refund is payable if the booking is canceled on or after the start date.
Note: All times are based on the sitter’s time zone
Firstly I have to say that this is my first experience using any cat sitting service. Unfortunately it started badly and my booking was cancelled just 4 days before I was going away! Pawshake did nothing to help.... and my stress levels were stratospheric...but Lisa SAVED THE DAY!🙏🏾
Thank goodness for Lisa is all I can say, as she made us feel much more comfortable about being away because of her calm and kind nature.
My rescue is a stray street cat with lots of quirks - I mean, he's a cat! I left Lisa a very specific do's and don'ts list due to it also being Mr T's first time without us as well - so keeping routine is v.important.
Lisa was great at communicating, very patient, accommodating, helpful and really genuinely felt she cared for my furbaby. This isn't just a 'job' to her! And she earned Mr T's trust in a short space of time.
I highly recommend Lisa - she's really personable and understanding too. I wouldn't hesitate to book Lisa again.