Liz

This is the 2nd time using Liz and unfortunately we feel let down. She’s lovely however after a day of sitting we came back to our cat upset and our dog distressed. Having spoken to Liz, she has apologised but I feel it only fair to my honest feedback of the situation. She was due to turn up at 10 after not hearing if everything was ok when she got in she advised she was actually late due to an event going on which can’t be helped however it would have been appreciated to be advised as our 16 week old puppy would have been left on her own by then for two and half hours rather than the one and half we agreed. After advising we kept the cat and puppy in separate rooms, we were then told this was not made clear and the puppy got into the cats room and got to his toys, litter and the balcony which she is not allowed on. Until I brought this up only the toy was mentioned and not the room. We came home to the front door unlocked, the lights on (supposedly for our benefit) but they were on in every room, cat food on the floor, litter everywhere and puppy poop on the balcony from earlier on in the day, our puppy was not in the crate as we had requested which meant she had not settled down and gone to sleep at her planned bedtime. Honestly, we have never been so disappointed and feel silly for putting our trust into someone and coming home to this chaos. Anyone could have come into the flat nevermind the mess. Unfortunately we will not being using Pawshake again in the future or Liz.

Liz recently provided us with home visits to feed our cats whilst we were away. She took time to meet the cats before we went and sent us pictures and videos whilst we were away.

When we returned the cats were happy and I could tell they had been well looked after.

I would highly recommend Liz and would book her again for visits when we are away.