One Quick Chat Could Save You a Big Headache (Or Vet Bill)
The best way to minimise risk, even when time is tight, is to arrange a Meet and Greet before confirming the booking. It doesn’t have to be lengthy—but it does need to happen. A quick introduction can make all the difference between a stressful stay and a safe, successful experience.
The Risks of Last-Minute Pet Sitting Bookings
Taking on a last-minute pet sitting job might seem like a win-win—but without the proper precautions, it can quickly become overwhelming. Here's why:
You miss out on essential information
Without a Meet and Greet, you might not learn key details about the pet’s behaviour, health conditions, or routine.
Expectations might not align
Misunderstandings about feeding, exercise, or house rules can create problems during the booking. This can harm your reputation as a pet sitter.
You miss your guarantee protection
On platforms like Pawshake, a Meet and Greet is required for veterinary coverage activation. Skipping it could mean covering emergency vet bills out of your own pocket.
You and the pet may not be compatible
Meeting the pet beforehand helps make sure you are a good match. It also avoids surprises like aggression, anxiety, or difficult behaviours.
Why a Meet and Greet Is Essential—Even for Last-Minute Jobs
Whether you’ve got three days or three hours before a booking starts, it’s worth carving out time for a quick Meet and Greet. Here’s why this step is non-negotiable:
✅ It activates your veterinary coverage
For Pawshake bookings, the Meet and Greet is a required step for veterinary coverage activation. This means that if something goes wrong, like an illness or injury during your stay, the Pawshake Guarantee protects you.
✅ It helps minimise risk
Meeting the pet and owner beforehand allows you to ask the right questions, clarify the routine, and spot any red flags. You’ll feel more confident—and reduce the chance of issues during the booking.
✅ It establishes professionalism
A quick meet-up lets you clarify payment, expectations, and boundaries in person. This sets the tone for a professional and positive relationship.
✅ It reduces stress for everyone
The pet gets to meet you in a low-pressure setting. The owner sees that you’re responsible and prepared. And you get the info you need to do your job well.
How to Fit in a Meet and Greet When You’re Short on Time
If you're facing a last-minute request, here's how to make a Meet and Greet work—even on a tight schedule:
Suggest a quick home visit or walk-by
If the booking is nearby, ask if you can swing by for a 10–15 minute intro. This gives you a chance to observe the pet, get a tour of the home (if needed), and ask important questions face-to-face.
Use a Pet Intake Form
Send the client a Pet Intake Form before the meeting. This way, they can fill out the pet’s routine, medical info, emergency contacts, and quirks in advance. This lets you focus the meet-up on practicalities and relationship-building.
Combine it with a trial walk or supervised introduction
If it’s a dog-walking booking or a Home Visit, offer to do a short walk or check-in during the Meet and Greet. This helps the pet get used to your presence and gives you a real sense of their behaviour and needs.
Be upfront about time limits
Let the owner know that even a short 10-minute chat is enough to confirm you’re both aligned. Most clients appreciate the effort, especially if the request is urgent.
🏆 MVP Tip: Use Virtual Meet & Greets only as a last resort
If an in-person Meet and Greet isn’t possible, like for last-minute bookings, you can set up a quick video call instead. A FaceTime, Zoom, or Google Meet can help you:
- See the pet’s behaviour and ask questions in real time
- Get a virtual tour of the home setup
- Clarify routines and house rules
- ⚠️ Important: While better than nothing, a virtual Meet and Greet should only be used in rare or emergency situations. It doesn’t offer the same level of insight. Wherever possible, prioritise an in-person meeting—even if it’s brief.
After the Meet and Greet: Confirm—or Decline—With Confidence
Once your Meet and Greet is complete:
- If everything feels right, confirm the booking through Pawshake to activate your coverage.
- If something feels off, trust your instincts. It’s okay to politely decline and let the owner find another pet sitter.
Final Thoughts: Don’t Skip the Meet and Greet
As a pet sitter, your job is more than just feeding and walking pets—it’s about providing safe, reliable care. And that starts with a Meet and Greet. Even with last-minute bookings, this quick step helps minimise risk, ensures clear communication, and activates your veterinary coverage.
So before you say yes to that urgent request—pause, meet, and prepare. It’s a small step that protects everyone involved.
